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API Connection Errors

S
Written by Support Team
Updated over 2 months ago

Symptoms

  • Data from external system not appearing or updating.

Possible Causes

  • Expired API keys or credentials.

  • External system outage.

Solutions

  1. Verify API credentials are still valid and correctly entered.

  2. Check integration settings in monytr for the correct endpoint.

  3. Confirm the external system is operational (contact provider if needed).


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